In his
recent Techwatch
column, DC Velocity’s James Cooke reflected on the results of a panel session
at the 13th annual Logistics CIO and Supply Chain Technology Form.
The
session addressed the question of what technologies will have the biggest
impact on supply chain in coming years. One of the technologies cited was
mobile computing.
Given the
latest generation of tablet computers and smart phones, this isn’t too
surprising. These devices have already made significant inroads into our daily
lives. Even people who don’t own one can’t escape them. There is no doubt in my
mind that these devices are going to have a huge impact on how we use technology
within the supply chain.
It isn’t difficult
to find articles or blog postings touting the top 10 or so mobile apps for personal
or business use. However, I haven’t seen anything yet on the top 10 supply
chain apps.
I think
that this omission will be shortly addressed as developers start targeting
tablets and smart phones as logistics systems platforms.
Tompkins
Associates is currently working on a tablet-based reporting app for our Tompkins
Warehouse Control System (TCS). And many supply chain software vendors are already
working on the next generation of mobile supply chain apps (see
RedPrairie’s recent press release on mobile solutions group.)
So what
will these supply chain apps look like? I must admit that my vision is somewhat
fuzzy although I have a basic inkling.
Part of
my vision problem is that mobile computing is hardly a new topic within the
supply chain. Mobile computers have been used for years by supply chain
operations to track and manage goods movement.
They have
gotten more powerful, flexible and cheaper over the years. But in many ways,
they are used in the same manner today in logistics as they were employed 15
years ago. While they have become relatively ubiquitous, they remain
transactional devices that direct and capture activities through bar code scans
and key board entries.
Although
I expect to see some apps that turn smart phones and tablets into data
collection devices for supply
chain systems, the really killer apps will undoubtedly look quite
different. They will take advantage of capabilities that these devices offer
over the current generation of mobile computers found in warehouses and
delivery vans.
Specifically
these apps will leverage the enhanced graphics, wide-area connectivity, and
flexible form factor capabilities provided by tablets and smart phones. They
will utilize GPS, integrated cameras, voice recognition and cloud computing in truly
novel ways.
As
Cooke’s column points out, smart phones and tablet computers offer flexibility
not found in traditional computing devices currently used in the supply chain
world.
They can
help break the bounds that tie managers to desktop computers. They can make
control panels and dashboards accessible on truly portable devices. They can
also eliminate the need to carry multiple devices (e.g., cell phone, hand held
computer, GPS, and others) to do the job.
The
possibilities are numerous and intriguing. All we need are for developers to
bring them forward. But don’t put your imagination on hold until you see the
inevitable articles and press releases.
Let me know what you think will make the top 10
supply chain apps list for 2012.
-- Tom
Photo Credit: nvidia corp
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Tags: technology, mobile, tablet computing